:root{--primary: #1a1a1a;--primary-light: #4a4a4a;--accent: #8c8c8c;--bg: #ffffff;--bg-alt: #f7f7f7;--bg-dark: #1a1a1a;--text: #1a1a1a;--text-light: #6b6b6b;--text-lightest: #a3a3a3;--border: #e5e5e5;--white: #ffffff;--radius: 12px;--shadow: 0 2px 16px rgba(0,0,0,.06);--shadow-lg: 0 8px 40px rgba(0,0,0,.1)}*{margin:0;padding:0;box-sizing:border-box}body{font-family:Karla,sans-serif;background:var(--bg);color:var(--text);line-height:1.6;-webkit-font-smoothing:antialiased}h1,h2,h3,h4{font-family:Playfair Display SC,serif;font-weight:600}a{text-decoration:none;color:inherit}img{max-width:100%}.container{max-width:1200px;margin:0 auto;padding:0 24px}.btn{display:inline-flex;align-items:center;gap:8px;padding:12px 28px;border:none;border-radius:6px;font-size:14px;font-weight:500;letter-spacing:.3px;cursor:pointer;transition:all .3s}.btn-primary{background:var(--primary);color:var(--white)}.btn-primary:hover{background:var(--primary-light);transform:translateY(-1px)}.btn-outline{background:transparent;border:1.5px solid var(--text);color:var(--text)}.btn-outline:hover{background:var(--text);color:var(--white)}.btn-sm{padding:8px 18px;font-size:12px;letter-spacing:.2px}.form-group{margin-bottom:18px}.form-group label{display:block;margin-bottom:6px;font-weight:500;font-size:13px;color:var(--text-light);text-transform:uppercase;letter-spacing:.5px}.form-group input,.form-group textarea,.form-group select{width:100%;padding:10px 14px;border:1.5px solid var(--border);border-radius:6px;font-size:15px;font-family:inherit;background:var(--white);transition:border-color .3s}.form-group input:focus,.form-group textarea:focus,.form-group select:focus{outline:none;border-color:var(--text)}.section-title{text-align:center;font-size:2.2rem;margin-bottom:12px;color:var(--text);font-weight:600}.section-subtitle{text-align:center;color:var(--text-light);margin-bottom:48px;font-size:1rem;max-width:600px;margin-left:auto;margin-right:auto}.navbar{background:var(--bg);border-bottom:1px solid var(--border);padding:18px 0;position:sticky;top:0;z-index:100}.navbar .container{display:flex;justify-content:space-between;align-items:center}.navbar .logo{font-family:Playfair Display SC,serif;font-size:1.6rem;font-weight:700;color:var(--text);letter-spacing:-.5px}.navbar .logo span{font-weight:300;color:var(--text-light)}.nav-links{display:flex;gap:36px;list-style:none}.nav-links a{font-weight:400;font-size:14px;color:var(--text-light);transition:color .3s;letter-spacing:.3px}.nav-links a:hover{color:var(--text)}.hero{background:var(--bg);padding:120px 0 80px;text-align:center;position:relative;border-bottom:1px solid var(--border)}.hero h1{font-size:3.5rem;margin-bottom:16px;color:var(--text);letter-spacing:-1px}.hero p{font-size:1.1rem;color:var(--text-light);max-width:560px;margin:0 auto 40px;line-height:1.8}.hero .btn-group{display:flex;gap:16px;justify-content:center}.card{background:var(--white);border-radius:var(--radius);overflow:hidden;border:1px solid var(--border);transition:transform .3s,box-shadow .3s}.card:hover{transform:translateY(-2px);box-shadow:var(--shadow-lg)}.card-body{padding:24px}.menu-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(300px,1fr));gap:24px}.footer{background:var(--bg-dark);color:#fff9;padding:64px 0 32px;margin-top:80px}.footer-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(220px,1fr));gap:48px;margin-bottom:40px}.footer h4{color:var(--white);margin-bottom:16px;font-size:1.1rem;font-weight:500}.footer p{margin-bottom:8px;font-size:14px;line-height:1.8}.footer a{transition:color .3s}.footer a:hover{color:var(--white)}.footer-bottom{border-top:1px solid rgba(255,255,255,.08);padding-top:24px;text-align:center;font-size:13px}.admin-layout{display:flex;min-height:100vh}.admin-sidebar{width:260px;background:var(--bg);border-right:1px solid var(--border);padding:24px 0;position:fixed;top:0;left:0;height:100vh;overflow-y:auto;z-index:50}.admin-sidebar .logo{padding:0 24px 24px;border-bottom:1px solid var(--border);margin-bottom:8px;font-family:Playfair Display SC,serif;font-size:1.4rem;color:var(--text)}.admin-sidebar .logo span{font-weight:300;color:var(--text-light)}.admin-sidebar .user-info{padding:16px 24px;border-bottom:1px solid var(--border);margin-bottom:8px;font-size:13px}.admin-sidebar .user-info strong{display:block;color:var(--text);font-size:14px}.admin-sidebar .user-info span{color:var(--text-light);font-size:12px}.admin-nav a{display:flex;align-items:center;gap:12px;padding:10px 24px;color:var(--text-light);transition:all .2s;font-size:14px;font-weight:400}.admin-nav a:hover{background:var(--bg-alt);color:var(--text)}.admin-nav a .nav-icon{width:18px;height:18px;display:flex;align-items:center;justify-content:center;font-size:14px;opacity:.6}.admin-main{margin-left:260px;flex:1;padding:40px;background:var(--bg-alt);min-height:100vh}.admin-header{display:flex;justify-content:space-between;align-items:center;margin-bottom:32px}.admin-header h1{font-size:1.6rem;color:var(--text);font-weight:600}.stats-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(220px,1fr));gap:20px;margin-bottom:32px}.stat-card{background:var(--white);padding:24px;border-radius:var(--radius);border:1px solid var(--border)}.stat-card h3{font-size:2rem;margin-bottom:4px;color:var(--text);font-weight:600}.stat-card p{color:var(--text-light);font-size:13px;text-transform:uppercase;letter-spacing:.5px}.stat-card .stat-header{display:flex;align-items:center;gap:12px;margin-bottom:12px}.stat-card .stat-dot{width:8px;height:8px;border-radius:50%;background:var(--text);opacity:.3}.admin-table{width:100%;background:var(--white);border-radius:var(--radius);overflow:hidden;border:1px solid var(--border)}.admin-table th,.admin-table td{padding:12px 16px;text-align:left;border-bottom:1px solid var(--border);font-size:14px}.admin-table th{background:var(--bg-alt);color:var(--text-light);font-weight:600;font-size:12px;text-transform:uppercase;letter-spacing:.5px}.admin-table tr:last-child td{border-bottom:none}.admin-table tr:hover td{background:var(--bg-alt)}.admin-card{background:var(--white);border-radius:var(--radius);border:1px solid var(--border);padding:24px;margin-bottom:24px}.badge{display:inline-block;padding:3px 10px;border-radius:4px;font-size:11px;font-weight:600;letter-spacing:.3px;text-transform:uppercase}.badge-pendiente{background:#f5f5f5;color:#666}.badge-confirmada{background:#f0f0f0;color:#2d2d2d}.badge-cancelada{background:#f5f5f5;color:#999}.badge-completada{background:#e8e8e8;color:#1a1a1a}.badge-abierta{background:#f5f5f5;color:#666}.badge-investigando{background:#f0f0f0;color:#4a4a4a}.badge-resuelta{background:#e8e8e8;color:#1a1a1a}.badge-cerrada{background:#f5f5f5;color:#999}.badge-normal{background:#f5f5f5;color:#666}.badge-vip{background:#2d2d2d;color:#fff}.badge-empresarial{background:#e8e8e8;color:#1a1a1a}.modal-overlay{position:fixed;top:0;left:0;right:0;bottom:0;background:#0006;display:flex;align-items:center;justify-content:center;z-index:200}.modal{background:var(--white);border-radius:var(--radius);padding:32px;width:90%;max-width:500px;max-height:90vh;overflow-y:auto;box-shadow:var(--shadow-lg)}.modal h2{margin-bottom:24px;font-size:1.3rem}.form-actions{display:flex;gap:12px;justify-content:flex-end;margin-top:24px}.login-page{min-height:100vh;display:flex;align-items:center;justify-content:center;background:var(--bg);padding:20px}.login-card{background:var(--white);padding:48px;border-radius:var(--radius);border:1px solid var(--border);box-shadow:var(--shadow-lg);width:100%;max-width:400px}.login-card h1{text-align:center;margin-bottom:4px;color:var(--text);font-size:1.8rem}.login-card .login-subtitle{text-align:center;color:var(--text-light);margin-bottom:36px;font-size:14px}.login-error{background:#f5f5f5;color:#666;padding:10px 16px;border-radius:6px;margin-bottom:16px;font-size:14px;border:1px solid var(--border)}.category-btn{padding:8px 20px;border:1.5px solid var(--border);border-radius:6px;background:var(--white);color:var(--text-light);font-size:13px;cursor:pointer;transition:all .2s;font-family:inherit}.category-btn:hover{border-color:var(--text);color:var(--text)}.category-btn.active{background:var(--text);color:var(--white);border-color:var(--text)}.section-gray{background:var(--bg-alt);padding:80px 0;border-top:1px solid var(--border);border-bottom:1px solid var(--border)}.divider{width:40px;height:1px;background:var(--text);opacity:.2;margin:24px auto}@media (max-width: 768px){.hero h1{font-size:2.2rem}.hero p{font-size:1rem}.nav-links{gap:20px}.admin-sidebar{width:200px}.admin-main{margin-left:200px;padding:24px}.stats-grid{grid-template-columns:repeat(auto-fill,minmax(160px,1fr))}.section-title{font-size:1.8rem}}@media (max-width: 600px){.admin-layout{flex-direction:column}.admin-sidebar{width:100%;height:auto;position:relative;border-right:none;border-bottom:1px solid var(--border);padding:16px}.admin-main{margin-left:0;padding:16px}.admin-nav{display:flex;flex-wrap:wrap}.admin-nav a{padding:8px 16px}.hero{padding:80px 0 60px}.hero h1{font-size:1.8rem}.login-card{padding:32px 24px}}